We are happy to change or cancel orders in accordance with the distance selling regulations. Please call us or email us as soon as possible to arrange order amendments or cancellation. We will aim to amend any orders before packing or dispatch. If we have already dispatched the order, then we will have to wait until you return the item(s) back to us for an exchange or refund.
Please note if the cancelled item is already on the way to you via a courier and you have notified us in accordance to the distance selling regulations, we request you send our goods back before we refund you. You are in full right to a refund of the product, but we are also in the right to charge a postage and packaging fee of our costs incurred. If you are cancelling your purchase you can also opt to not accepting it from the courier as it will make it's way back to us. However there is no set time on how long it takes, so if you need a quick refund on your cancellation then accept the parcel and arrange your own suitable method of return.
