We do offer a free first time exchange, simply contact our customer service team to arrange your free label. Alternatively, you can send it back to us for a refund.
*We request that unwanted goods must be returned to us within a minimum of 30 days and all sale items must be returned within 14 days. To exercise right to return when requesting a Refund / Exchange / E-voucher (credit note) and in compliance of the long distant selling act a maximum of 30 days is given. Faulty or damaged items can be returned within a minimum of 30 days. When returning items please ensure that you send back items in an unworn and resalable condition. Please make sure items are carefully wrapped, so that they complete the return journey in tact. Please note we do not hold any responsibility for lost or damaged items being returned back to us. .